Last updated: November 1, 2026
This policy explains how and when Vastus Wellness ships orders.
Where we ship
We currently ship within the United States. For shipping to other countries, please contact us before ordering.
Processing time
Orders are processed within 1 to 3 business days, Monday to Friday, excluding public holidays. Orders placed on weekends or holidays are processed the next business day.
Delivery time and cost
Most orders arrive within 3 to 7 business days after dispatch. Delivery times are estimates from the carrier and are not guaranteed. Shipping costs and available options are shown at checkout before you pay.
Tracking your order
We email you tracking details when your order is dispatched. You can also check its status on our order tracking page with your order number and email address.
Address accuracy
Please check your address at checkout. If an order is returned because of an incorrect address or a missed delivery, we can reship it at your cost or refund the products once we receive them.
Lost, delayed or damaged packages
If tracking has not updated for 7 business days, or your package arrives damaged, email support@vastuswellness.com with your order number. We will work with the carrier and arrange a replacement or refund where appropriate.
Taxes and duties
Sales tax is calculated at checkout where it applies.